B2B Terminal (the “App”) is a business-to-business catalogue, messaging and order-recording service provided by Jayesh Jain, sole proprietor (“we”, “us”). This policy explains what personal data the App processes, why, and the choices available to you. It applies to your use of the App and forms part of our Terms of Service. The App is intended for business use.
We do not process your geolocation or advertising identifiers, and we do not use advertising trackers.
Contacts. Where you choose to select a customer from your device’s contacts, the App opens your operating system’s own contact picker and receives only the single contact you select, which is used to pre-fill a phone number and name. We do not read, upload, store or transmit your address book. On Android the operating system requires contacts permission before its picker can be shown; on iOS no permission is required. You can decline and enter the details manually instead.
We process this data on the basis of your consent, the performance of our contract with you, and our legitimate interests in operating and securing the service, as applicable.
We do not sell personal data and do not disclose it for third-party advertising. We disclose data only:
Search and content-suggestion features involve processing images and text you submit through cloud machine-learning services operated by Google. This processing is carried out to return results and suggestions to you and is not used to serve advertising or made available to other users.
Our service providers may store and process data on infrastructure located outside India. Where data is transferred internationally, we rely on the contractual and technical protections offered by those providers and on transfer mechanisms permitted under applicable law.
We maintain reasonable technical and organisational measures appropriate to the nature of the data, including encryption of data in transit, access controls that segregate each business’s data, and restriction of internal access to authorised personnel on a need-to-know basis. No system can be guaranteed to be completely secure, and we do not warrant that unauthorised access will never occur. You are responsible for the security of your device and sign-in credentials.
We retain personal data for as long as your account remains active and thereafter for as long as reasonably necessary for the purposes set out in this policy, including to resolve disputes, enforce our agreements and comply with legal obligations. Deleted content is removed from active systems within a reasonable period; residual copies may persist in backups for a limited time. Records of a transaction are also held by the other business involved, and deletion of your copy does not remove theirs.
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or erasure of your personal data, withdraw consent where processing is based on consent, and nominate a person to exercise your rights in the event of death or incapacity. You can delete your account from within the App or by contacting us. Withdrawing consent or deleting your account may prevent us from providing the App. Requests may be subject to verification, and we may decline a request where retention is required or permitted by law.
The App is a business tool intended for use by adults and is not directed at children. We do not knowingly process personal data of children.
We may update this policy from time to time. Material changes will be notified through the App or by updating the effective date above. Continued use of the App after a change constitutes acceptance of the updated policy.
For questions, data requests or complaints regarding this policy or the processing of your data, contact our Grievance Officer:
We will acknowledge a complaint within 24 hours and endeavour to resolve it within 15 days of receipt.